Or so says this irate dude, as he attempts to get a refund at a Wendy’s drive thru.
A general rule of thumb for me: If I go to a place twice and get bad service, there is no third time. If this guy would have lived up to that credo, his blood pressure wouldn’t have shot up.
Here’s the play by play via Consumerist:
WARNING: Some language may be NSFW so pop your headphones on or put your earbuds in.
“Double HAMBURGER — is there cheese in hamburger? There’s NO CHEESE IN HAMBURGER!” he screams. “When you have a cheeseburger you have a cheeseburger, if you have a hamburger, you have hamburger.”
Oh, okay. Understandable — perhaps he doesn’t want to eat cheese and no one is forcing him to do so. And yes, his order should be correct. So, what does he want?
“I want my money back, I want my money back now, and I want it fast.”
His demands are clear — no cheese, and his money, fast and now. But the rest of his order wasn’t right either, causing him to lose his mind and admit to as much.
“There’s not even bacon on this, there’s not onion on this — there’s not anything that I asked for. This is so incompetent. It happens every time I come here. I’m losing my shit because this happened the past three times I’ve come. PLEASE, be competent. For once in your life, ONCE. Take an order, and FILL IT. God dammit.”
On receiving an unspecified sum of money from the employee: “I paid more than this! I want 10 bucks! You goddamn sons of bitches.”
And with that, he drops the mic, as it were, and stalks off.
While we don’t think any of our readers would ever get this worked up over the presence of cheese, please remember the golden rule of Consumerist: Kill’em with kindness. Being calm, reasonable and polite will get you a lot farther in life, and likely won’t result in a video of you acting like a total butthead going viral on the Interwebs.
By the way, I love the first comment on the YouTube page, from tca120: “bigger crime here is filming in portrait mode”.